Ensure your files are supported
3D file types supported in BRIO include: .FBX, .OBJ, and zipped .GLTF or /GLB file types. Export models from your native design software in one of these file formats.
To ensure the best web 3D and AR performance, optimize your models before exporting.
Learn more about optimizing in this helpful article https://help.briovr.com/hc/en-us/articles/360036303634